Customer Service Representative

Enhance customer experience with exceptional support. Tackle the challenge of finding dedicated talent with Hirific's assistance.
Our Benefits

The Hirific Advantage

Unlock MNC advantages by establishing a cost-efficient, global remote team without sacrificing performance.

Curated Professionals

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Fractional Salaries

Low Attrition Rate

AI Trained Professionals

Compliance and Payroll

No Upfront Charges

Employee Attributes

Find Your Ideal Employee

Exceed Local Talent Quality - Acquire candidates that not only match but surpass the abilities of local employees.

Employee Profile

✔️ Support Expert

✔️ Industry Savvy

✔️ Dependable Ally

✔️ Remote-Adapted

✔️ Eager Learner

✔️ AI Proficient

Task Proficiency

✔️ Handle Inquiries

✔️ Resolve Issues

✔️ Manage Tickets

✔️ Customer Retention

✔️ Multichannel Support

✔️Escalation Management

Software skills

✔️ Zendesk

✔️ LiveChat

✔️ CRM platforms

✔️ AI-powered chatbots

✔️ Helpdesk tools

✔️ Call center software

Save up to 65% in hiring costs while securing top-notch Customer Support Specialists that surpass local
Hire an Outstanding Support Specialist
How it Works

Effortlessly Build Great Teams

Save hundreds of hours and thousands of dollars with our curated list of pre-vetted candidates matching your requirements.

Upload your Requirements

Upload your requirements for the new role and receive a free consultation with our hiring manager.

Review Curated Candidates

Get a curated list of top quality candidates
matching and exceeding your requirements.

Hire Your Dream Team

Interview, Assess your chosen candidates and hire an excellent teammate in less than 3 days

Testimonials

Our Clients Love Us

"Satisfied Clients"

Our Customer Support Specialist has exceeded expectations, creating happy and loyal clients. Kudos to Hirific!

Alex Thompson

Online Retailer

"Reduced Churn"

The support specialist we hired through Hirific dramatically decreased our customer churn rate. Highly recommended!

Priya Kapoor

EdTech Startup

"Superb Efficiency"

Our support response times have improved, thanks to the exceptional Customer Support Specialist we hired via Hirific.

Miguel Ortiz

SaaS Company

Frequently Asked Questions

How does Hirific select and curate candidates for customer support roles?

We meticulously select candidates through a streamlined process of reviewing applications, skill and behavior testing, technical and HR interviews, and thorough background verification.

Are the support specialists provided by Hirific fluent in English?

All our candidates possess high English fluency, as it's a crucial selection criterion. You can assess their English skills through provided video recordings.

Is it free to post a job posting in Hirific? 

We offer contract workers with no initial hiring or job posting costs. Pay only during the hire period, and stop when it's over.

How does the pay-as-you-go model work, and what are the benefits?

Get a candidate list within 12 hrs of sharing requirements. Review at your pace before expiring. Typically, select a final candidate in 1-3 days; employees available with 0-1 month notice.

Is there a contract or commitment period when hiring through Hirific?

No long-term contract needed ; just 1-month notice for post-probation employees. Also, notice period is negotiable if both parties agree.

How is my data and IP secured? 

We enforces strict data security policies, employ encryption, and utilize NDAs to ensure client's data and intellectual property remain protected.